Offload AI designs and builds AI-powered automation systems for small businesses. The work covers lead intake with instant auto-replies, AI receptionists that answer calls 24/7, back-office automation for invoices, follow-ups and internal handoffs, smart scheduling, follow-up campaigns, and owner-facing dashboards with daily or weekly business summaries.

Start with one high-impact workflow: lead intake plus instant auto-replies. It is the fastest thing to launch and the easiest to measure. Once that foundation is running, it expands into routing, scheduling checks, and internal handoffs. Trying to automate everything at once is the most common way these projects stall.

The Lead Intake system captures inbound leads, replies immediately, logs them to a spreadsheet or CRM, and schedules follow-ups automatically — so nothing falls through the cracks while you are on a job. In practice this moved one Knoxville junk-removal company to a 22.9% lead-to-job conversion rate against a typical 3–5% baseline. The details are in the Junk Galaxy case study.

Yes. The AI Receptionist handles inbound calls, routes them based on what the caller actually wants, and connects to your calendar for real-time booking. It runs 24/7, so after-hours and weekend calls stop going to voicemail.

Invoice generation, follow-up messages, and internal handoffs between the office and the field. Follow-up campaigns also run in the background to re-engage old leads and request reviews after a completed job.

Owner-facing dashboards deliver daily or weekly summary reports covering metrics like lead volume, response time, and booked revenue — without anyone digging through spreadsheets to assemble them.

The stack includes Claude Code, n8n, Make, OpenAI, Vapi, and Google Cloud. Tools get chosen to fit the problem — the goal is a system that runs reliably, not a particular logo on a slide.

Brandon Burkart designs and builds them. The focus is on shipping practical workflows that reduce friction and improve response time, rather than AI strategy decks.

No. Brandon handles the design and the build. Owners receive ready-to-run systems and the training to operate them — no coding required on your end.

Primarily local service businesses — junk removal, home services, contractors, real estate, and property management. The common thread is inbound leads arriving across calls, texts, and web forms while the owner and crew are busy doing the actual work.